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Terms & Conditions

 

Last updated: March 2024

The Terms and Conditions are an agreement between you, the customer and Premier TEFL. It is important that you read and fully understand the conditions under which you are agreeing to, by signing up to any products, programs or services on our site. If you are unclear about any of the Terms and Conditions you are advised to contact us prior to booking, otherwise you will be subject to the stated Terms below.

Click on the relevant link below to read full Terms and Conditions.

GENERAL TERMS AND CONDITIONS

GENERAL COURSE TERMS AND CONDITIONS

GENERAL USE, HISTORY & TRADEMARKS

ORDERS & PURCHASING

COURSE ENROLLMENTS, LINKS & DISCOUNTS

REFUNDS AND CANCELLATIONS POLICY

COMPLAINTS CUSTOMER SERVICE

Internship program conditions

COVID-19 PANDEMIC POLICY

SOUTH KOREA PAID INTERNSHIP

CAMBODIA PAID INTERNSHIP

THAILAND – NATIONWIDE PAID INTERNSHIP

GERMANY PAID INTERNSHIP

SPAIN PAID INTERNSHIP

THAILAND – CHIANG MAI PAID INTERNSHIP

VIETNAM PAID INTERNSHIP

Scholarship program conditions

ANGLO-TEFL SCHOLARSHIP

BUSINESS-PRO EXPERIENCE

General terms and conditions

Use

The use of this website is subject to the following terms of use: When you contact our website, purchase a product, apply for a job or internship, it is through Premier TEFL, a division of Premier Education Partners Ltd, Company registration number: 582059.

The content

All intellectual property rights, including copyright, in the content displayed on this website belong to Premier TEFL. All rights are hereby reserved.You may only use the content of this website for your use. You agree not to download, copy, reproduce, modify, store, redistribute or commercially exploit in any way, any part of the content of this website without the prior written permission of Premier TEFL. The content of the pages on this website are for general information and use only. It is subject to change without notice.

Course content

All content is the intellectual property of Premier TEFL. We do not allow the sharing, posting, uploading, or other means of distribution of any of this content. This includes (but is not limited to) the course information, course materials, course assessments, assessment answers, personal communication or any other supporting documentation. Premier TEFL reserves the right to cancel, withdraw or otherwise revoke the course access, course certification and official results of any learner who is found to have contravened this condition by sharing any of our intellectual property online, to other learners, or in hardcopy format.

Acknowledgement

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, completeness, suitability, timeliness or performance, of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Responsibility

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available on or through this website meet your particular requirements.

Trademark

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Links

This website may also include links to other websites. These links are provided for your convenience in order to provide additional information. This does not imply that we endorse the linked website(s). We accept no responsibility of any kind for the content of the linked website(s).

Company

Premier TEFL, a division of Premier Education Partners Ltd, is registered at St. Mary’s College Languages Dept, Emmet Place, Youghal, Co. Cork, Ireland. Company Registration Number: 582059.

Job Interview Coaching Sessions Giveaway July 2021

This competition is open to anyone, no previous purchase from Premier TEFL is necessary.

Entrants must be aged 18 years and over. By entering these competitions, participants agree to these terms and conditions. Employees of Premier Education Partners Limited and its associated promotional partners, companies or suppliers and their immediate family members are not eligible to enter/win the competitions. The competitions will be moderated and only legitimate entries will be accepted for entry, no inappropriate entries will be counted.

Multiple comment entries allowed per person.

The prizes include:

A “Job Interview Coaching” session for the winner and a person of their choosing .

The competitions must be entered via the Premier TEFL Instagram account
Username: @premiertefl with multiple comment entries allowed per person.

Rules for entry:

FOLLOW @premiertefl on Instagram

TAG a friends (the more comments, the more entries) on Instagram

SHARE the official competition image to your Instagram story and make sure to tag us in the story on Instagram!

The competitions will run each day of the week starting from Monday 19th of July  to Wednesday 21st of July 2021 at 1pm BST. The winner will be selected from all entries received up to that time.

Premier TEFL may publish the names of the winners on its Instagram/Facebook and/or other social media accounts.

Premier TEFL will notify the prize winners by means of a reply on their Instagram and a Direct Message. If the winner fails to respond after being contacted or not before the deadline of 5pm Wednesday 21st of July, the prize will be forfeited.

In the event of any dispute regarding the rules, conduct or the results of the competition, the decision of Premier TEFL will be final and binding and no correspondence will be entered into.

Acceptance of the prizes by the prize winners constitutes consent to use the relevant prize winner’s name, home town and likeness for purposes of advertising, promotion or publicity in any media without additional compensation and the prize winner agrees to take part in such related promotional activities as Premier TEFL requires.

Premier TEFL reserves the right to cancel, terminate, modify or suspend the competition and/or vary competition terms and conditions at any time without prior notice.

Participation in the competition denotes acceptance of these terms and conditions and any additional competition specific terms and conditions, which may be advertised.

Premier TEFL does not accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any network, system, server, provider, delivery service or otherwise which may result in entries being lost or not properly registered or recorded and contestants hereby waive any claim whatsoever for any losses, costs, damages and expenses arising from any such problems.

Entrant details will not be used for any other marketing purposes and will not be disclosed to any third parties by the promoter or any of its agents.

If, for some reason, the prize is not available, Premier TEFL may, at its discretion, substitute a similar prize of equivalent value. No cash alternative will be offered. These terms and conditions shall be governed by the laws of Ireland and are subject to the jurisdiction of the Irish Courts.

General course terms and conditions

Payment Conditions

Please note that enrollment on our courses is subject to the following. You will be required to pay a 50% deposit or make full payment at the time of the booking. Where you only pay a deposit you must pay the full balance by the balance due date (30 days after the deposit payment is received). If full payment is not received by the balance due date then we will cancel your booking and charge a cancellation fee amounting to 100% of the deposit monies paid. You will no longer have access to your Dashboard or materials.

Discounts

Discounts and coupon codes are applicable to online courses only, unless otherwise stated and cannot be used in conjunction with any other offer. Offers are valid for the date shown on the website and only extended at the discretion of Premier TEFL management. A promotional code must be entered during checkout; discount codes cannot be claimed after enrolment.

Online Courses

All courses, material, content, tasks and certificates, are delivered online through the Premier TEFL website. Course study time is a standard 6 months for any course that you purchase. This is ample time to complete all sections of training on our most comprehensive course. If you require more study time, you can purchase this at a fee. Certification for the course is dependent upon achieving a pass rate of the following:

  • 180 Hour Level 5 TEFL Diploma course (Highfield) – 100%
  • 180 Hour Level 5 TEFL Advanced Diploma course (Highfield) – 100%
  • 60 Hour Level 5 TEFL Award in Teaching Business English course (Highfield) – 100%
  • 60 Hour Level 5 TEFL Award in Teaching Online & One-to-One English course (Highfield) – 100%
  • 60 Hour Level 5 TEFL Award in Teaching Other Subjects in English (CLIL) course (Highfield) – 100%
  • 60 Hour Level 5 TEFL Award in Teaching English for Exams course (Highfield) – 100%
  • 180 Hour Level 5 TEFL Certificate course (Highfield) – 100%
  • 168 Hour OFQUAL regulated Level 5 TEFL Course (TQUK) – 100%
  • 120 Hour Advanced TEFL Course – 80%
  • 30 Hour IELTS teacher preparation Course – 80%
  • 30 Hour TOEIC teacher preparation Course – 80%
  • 30 Hour Teaching Business English Course – 80%
  • 30 Hour Teaching Young Learners Course – 80%
  • 30 Hour Teaching English Online Course – 80%
  • 30 Hour Advanced Grammar for English Teachers Course – 80%

Level 5 TEFL Diploma Trial – 3 Days Study Time

With our free trial, you will have access over 3 days to a sample of real course modules. You can try our interactive learning and feel confident to enroll on the Level 5 Diploma TEFL course.

Please note: Any progress made during the 3-day trial of your Level 5 Diploma TEFL course will not be carried over and credited to the full course.

Premier TEFL pledge

Online TEFL course bookings from 21st of January 2022 are eligible for the guaranteed pass as part of the Premier TEFL pledge. If you fail your course under the following conditions, then you are entitled to a refund for the Online TEFL course purchased (all other purchases are excluded from this offer): 

  • You have worked through the course and submitted all relevant assessments and quizzes as required 

and

  • You have accepted the feedback from our academic assessment team, followed the advice as instructed and resubmitted your coursework as advised 
  • You have removed all Evidence of plagiarism or copying of work

Premier TEFL reserves the right to recommend a downgrade from a Level 5 to Level 3 course to assist in achieving a pass grade and gaining your TEFL qualification

Your level of English must be native or near-native English speaker (equivalent to C2 on the CEFR framework)

Plagiarism

Plagiarism is defined as the practice of taking someone else’s work or ideas and presenting it as your own without appropriate credit. During your TEFL course, it is imperative to write answers in your own words or accurately credit your quote source. If plagiarism of our course materials, or any other online resource, is found to be present in any part of an assessment, the assessor will cease marking and request the learner remove all plagiarism before continuing. The learner will be subjected to a €45 / £40 / $55 fee to continue their assessment marking process. A full copy of Premier TEFL’s Plagiarism Policy will be present in the learning portal of any course where open-ended questions are part of the assessment.

Premier TEFL Plagiarism Policy (Highfield)

Academic Referencing

If you are completing a level 5 qualification, it is required to provide references during your assessments. Academic references acknowledge your source, in the body of your work. A copy of the Guide to Academic Referencing will be present in the learning portal of any course where open-ended questions are part of the assessment.

Guide to Academic Referencing (Highfield)

Express Marking

Express Marking refers to an express service for Level 5 assignment marking. From October 27th 2021, learners who purchase Express Marking will have their submitted Level 5 assignments marked in one working day (previously two working days). Working days are Monday to Friday and exclude public and national holidays of the UK and Ireland.

Example of how Express Marking works:
If a learner submits an assignment on Tuesday, an academic tutor will mark the assignment and return it to the learner along with feedback on Wednesday. The Premier TEFL academic team work in the European timezone.

Assessments

180 Hour Level 5 TEFL Certificate course (Highfield)

180 Hour Level 5 TEFL Diploma course (Highfield)

As Level 5 courses require learners to attain a 100% pass mark. All coursework will be reviewed by Premier TEFL’s academic team upon successful completion of each module on the learning platform. A further assessment may be needed if a response does not fulfill the requirements of the question. All written coursework will be assessed and returned to the student with the assessment decision, feedback and assessment questions where necessary.

There are three assessments in total:

  • Assessment 1: Covers materials from modules 1-3 
  • Assessment 2: Covers materials from modules 4-6 
  • Assessment 3: Covers materials from modules 7-10 

Premier TEFL’s students are awarded a maximum of three separate attempts for each assessment. All assessments will be completed on the Moodle learning platform. Feedback will be provided on the Moodle platform by an assessor under incorrect answers. Learners may submit assessments as many times as you like and only the most recent submission will be marked. If an assessment is submitted after the deadline date has passed (later than 23:59 GMT the day of the deadline), then the assessor will mark the assessment submission closest to the due date (on or before it). We do not accept any other type of assessment submission except for answers on the Moodle learning platform. This includes Word and PDF documents, email submissions or other written forms.

We reserve the right to collect further assessment submission evidence by means of a formal audio or video call at the discretion of the company. In special circumstances, in lieu of a further written assessment submission, the assessor may request to arrange a formal verbal conversation with you to discuss the context of the course. This will be explained in full beforehand.

Students will receive the first two submissions of each assessment free of charge as per Premier TEFL’s assessment policy. If a third assessment submission is needed, a fee of €25/ £22.50 / $30 will be charged for each additional submission. Upon failing all three separate opportunities for any individual assessment, students will officially be recorded as a fail grade on their TEFL course. Assessment fees are non-refundable. 

All assessments are marked and returned to the learner within 3 working days. This includes repeated assessment submissions, plagiarism reviews and missed deadline reviews. 

There are no deadlines for the first submission of any individual assessment except the overall course access time the learner has purchased. As standard, 6 months of course access time is given free with every course, but longer periods can be purchased. All three assessments must be completed within this time or a fee will be charged to extend the course access time.

Assessment Fees

Assessment 1

  • Submission 1 – Free
  • Submission 2 – Free
  • Submission 3 – €25/ £22.50 / $30 fee

Assessment 2

  • Submission 1 – Free
  • Submission 2 – Free
  • Submission 3 – €25/ £22.50 / $30 fee

Assessment 3

  • Submission 1 – Free
  • Submission 2 – Free
  • Submission 3 – €25/ £22.50 / $30

Once submission 1 is marked for any individual assessment, if there are questions to resubmit then an assessor will set a 5 working day due date as standard. Submissions 2 and 3 of any assessment are subject to a deadline which must be met.

Students are allowed to request one free assessment extension of 10 working days for each assessment. This means, for example, if you want to extend Assessment 1, the assessor will give you a 10 working day deadline, then you are entitled to request a further 10 working days extension. Should you need another 10 working day extension, a €25/ £22.50 / $30 fee will be applied. Please note: you are only allowed one free extension per assessment – so if you use the free extension in Assessment 1 submission 2, then if you need Assessment 1 submission 2 then you will be subject to the fee as your free extension was previously used.

Please note that should any changes be implemented to the assessment process employed by Premier TEFL from the time your original assessment review took place and the time of your assessment submission, you will be required to comply with these changes to validate your qualification.

Updates to the assessment process are put in place to ensure the criteria and standards of this qualification as set by the awarding organisations, Ofqual and Highfield are adhered to by each learner.

60 Hour Level 5 Award courses:

60 Hour Level 5 TEFL Award in Teaching Business English course (Highfield)

60 Hour Level 5 TEFL Award in Teaching Online & One-to-One English course (Highfield)

60 Hour Level 5 TEFL Award in Teaching Other Subjects in English (CLIL) course (Highfield)

60 Hour Level 5 TEFL Award in Teaching English for Exams course (Highfield)

These courses include one written assessment at the end of Module 5. This assessment follow the same process as one single assessment from the 180 hour courses. Learners are awarded two free attempts to pass, with each subsequent attempt incurring a fee: €25/ £22.50 / $30. The assessment process is:

Assessment

  • Submission 1 – Free
  • Submission 2 – Free
  • Submission 3 – €25/ £22.50 / $30 fee

All other rules regarding deadlines, marking times, and course extensions apply.

Certificates

Digital TEFL Certificates – General

A personalized and unique digital TEFL certificate (PDF format) will be generated and available to download on successful completion of the 120 hour or any of the 30 hour TEFL courses. In the case of any Level 5 course (Highfield), once all relevant assessments have been passed, you will receive your digital PDF certificate by email once it has been claimed by our academic team and released by Highfield Qualifications, within 5 – 10 working days. 

Hard Copy TEFL Certificates for Fast Track Courses

Premier TEFL can provide a printed hard-copy certificate when you have successfully passed a 120 hour or any of the 30 hour TEFL courses. It is printed and delivered worldwide from €25. Hard copies will be issued to the address requested by the customer at the time of ordering. Before ordering, confirm your name has the correct spelling. The name appearing on your TEFL certificate should match that of your passport, this is important when applying for a visa to work abroad.

The hard copy certificate delivery usually takes between 2-4 weeks depending on your location. Please note: we send all hard copies via standard post. Should you wish to have it sent via registered post or DHL, there will be an additional fee and you should choose this at the time of ordering your certificate.

Certificates for Level 5 TEFL Awards

– 60 hour Level 5 Course / 180 hour Level 5 Diploma / 300 hour Level 5 Advanced Diploma

Digital certificates are included in your Level 5 course tuition fee. Once you have passed your assessments, we will claim your certificate from Highfield Qualifications and email you the digital certificate within 5-10 working days.

Please note, we provide a single “Advanced Diploma” digital certificate for the 300 hour course package (if you choose to purchase a hard copy it will also be a single certificate). You will receive this certificate after successfully completing all components in this package: 180 hour plus 2 x 60 hour courses. The transcripts will include the names of every course you have completed, as well as the individual module names and information. If you would also like to have individual certificates for each of these three courses, there will be an extra fee.

Certificate Names (Digital or Hard Copy)

Premier TEFL is not responsible for any errors in the spelling or presentation of your name on hard copy certificates. Should you require a replacement certificate due to an error regarding your name, you will be charged for a replacement certificate. If you supply an incorrect shipping address you will be charged for any duplicate certificates required. Premier TEFL branded certificates are issued once per week from our Head Office in Ireland and unless otherwise arranged, mailed by standard post.

If a third party has purchased the course on your behalf and you find that the course account is set up in their name you will need to inform us of the necessity to change the name on the course account before starting your course. Once module 1 of the course is completed a name change will not be possible anymore.

In the case of any Level 5 Ofqual regulated certificates, Premier TEFL requires the customer’s date of birth and an upload of their ID to be able to claim the digital certificate from Highfield Qualifications. If you supply an incorrect name, you will be charged for obtaining a duplicate certificate.

Lost or Damaged Hard Copy Certificates

Premier TEFL cannot be held liable for a certificate that goes missing in the post. After the recommended time for arrival has passed, a replacement certificate should be ordered. Should a certificate be lost, a suitable claim should be made against the postage service, where applicable and if you have selected an insured delivery method.

In addition to hard-copy certificates, customers have access to soft-copy (PDF) documents that serve as proof of enrollment and proof of completion letters for potential employers. These letters are available for download from every learner’s dashboard in PDF format.

General use, history & trademarks

Purchase History

Full details of your order are held with Premier TEFL. Details held can be obtained from [email protected].

Use

The use of this website is subject to the following terms of use:When you contact our website, purchase a product, apply for a job or internship, it is through Premier TEFL.

The Content

All intellectual property rights, including copyright, in the content displayed on this website belong to Premier TEFL. All rights are hereby reserved. You may only use the content of this website for your use. You agree not to download, copy, reproduce, modify, store, redistribute or commercially exploit in any way, any part of the content of this website without the prior written permission of Premier TEFL. The content of the pages on this website are for general information and use only. It is subject to change without notice.

Acknowledgement

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, completeness, suitability, timeliness or performance, of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Responsibility

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available on or through this website meet your particular requirements.

Trademark

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Orders & purchasing

How to purchase

To purchase a product select ‘Book Now’ or ‘Enroll’. When you’ve completed this stage, view the checkout to add or remove items.Completion payment can be via PayPal or via Stripe with a debit/credit card. You do not need a PayPal account to purchase with Premier TEFL.

Purchasing

To purchase a product through Premier TEFL, we need valid email, postal and phone number details. By placing an order with us, placed in English, you give Premier TEFL permission to use your contact details regarding your order. These details will also be used for any future relevant marketing by Premier TEFL only, and will not be passed to third parties.

Transaction pending and/or failure

Should your order fail to complete, Premier TEFL also has the right to contact you to confirm your order.

Currency

Transactions from outside the UK will show the currency of the country you are in, including during the PayPal checkout process.

Transaction confirmation

Once the order is confirmed and funds have been received you will receive a confirmation of order via email, which will form the contract between Premier TEFL and the customer. This email will include that you are buying from Premier TEFL, product information, costs and link to Premier TEFL’s full terms and conditions.

Gift Vouchers and Coupon Codes

Only one coupon/discount code per order. A coupon cannot be applied to orders previously placed with Premier TEFL. Discount codes or coupons offered on the site are applicable to selected internships and online courses only and cannot be used in conjunction with any other offer. Offers are valid for the date shown on the website. The coupon is not necessarily valid for all periods of the year. There may be periods, particularly during the seasons, for which the coupon may not be usable.

Gift Vouchers

Gift vouchers can be used towards the cost of a Premier TEFL course or internship. Cash will not be given in lieu of voucher. In such a case where the user of a voucher is refunded, they will receive the refund total back in the from of a gift voucher. Gift vouchers offered on the site are applicable to selected internships and online courses only and cannot be used in conjunction with any other offer. Offers are valid for the date shown on the website.

Terms and Conditions for installment payments

 

These terms cover purchases on premiertefl.comunder our installment payment plan. Please read these terms carefully before you submit your order to us. These terms tell you the agreement you are making when opting to pay by installment for your course or internship. 

Information about us and how to contact us

You can contact us by telephoning our customer service team on UK +44 (0)1273 782869 or by writing to us at [email protected] 

Who we are

We are Premier Education Partners Limited trading as Premier TEFL. Our company registration number is 582059 and our registered office is at St. Mary’s College, Emmet Place, Youghal, Co. Cork Ireland. 

Your agreement when choosing to pay by installments

When opting to make payments for your course through installments you are agreeing to the following terms: Premier TEFL is providing credit to you for the outstanding balance for your course based on your agreement to make payment on agreed dates. 

  • Automatic payments on agreed dates will be taken from your card using the details provided at the booking. Confirmation of these details can be found in your confirmation invoice 
  • You should make sure that you have sufficient funds in your account on this date so that the payment goes through successfully 
  • If payment is unsuccessful on the first attempt, you are agreeing to attempted payments being taken again until the balance has been settled 

Missed payments online courses

Missing installment payments could have severe consequences and make securing credit more difficult in the future. If payment cannot be collected automatically through the above actions, then Premier TEFL reserves the right to take further action to recover the outstanding debt owed. This may include but is not limited to: 

  • Withdrawing access to your account (your study time will keep running even if course access is suspended due to non payment)
  • Adding late payment charges of 5% to the balance owed monthly
  • Passing the overdue amount over to a debt collection company for retrieval 

Missed payments internships

If you have opted for the payment in installments then the second payment is due 45 days after the initial booking and payment, the final payment will be due 90 days after your initial booking and payment. 

The initial payment does not in itself mean that your booking is confirmed. 

If full payment is not received by the day the full balance is due then we will cancel your booking and charge a cancellation fee amounting to 100% of the monies paid. 

In the event that you have already been accepted and your placement is confirmed and you fail to make the full payment by the day the full balance is due, your placement will be canceled and we will charge a cancellation fee amounting to 100% of the monies paid.

Should your application for the internship be unsuccessful,  you will receive a full refund minus 50% of the full price of the Premier TEFL training course included based on the amount you have already paid. You will retain full access to this course. 

 

Course enrollments, links & discounts

Links

This website may also include links to other websites. These links are provided for your convenience in order to provide additional information. This does not imply that we endorse the linked website(s). We accept no responsibility of any kind for the content of the linked website(s).

General Enrollment

Please note that enrollment on our courses is subject to the following. You will be required to pay a 50% deposit or make full payment at the time of the booking. Where you only pay a deposit you must pay the full balance by the balance due date (30 days after the deposit payment is received). If full payment is not received by the balance due date then we will cancel your booking and charge a cancellation fee amounting to 100% of the deposit monies paid. You will no longer have access to your Dashboard or materials.

Discounts

Discounts and coupon codes are applicable to online courses only, unless otherwise stated and cannot be used in conjunction with any other offer. Offers are valid for the date shown on the website and only extended at the discretion of Premier TEFL management. A promotional code must be entered during checkout; discount codes cannot be claimed after enrollment.

Online Course

All courses, material, content, tasks and certificates, are delivered online through the Premier TEFL website. Course study time is 6 months from the date of enrollment. If you require further study time, it is available as a study extension for a fee. Certification for the course is dependent upon achieving a pass rate of the following:

  • 180 hour Level 5 Ofqual Regulated TEFL course (Highfield) – 100%
  • 168 hour Level 5 Ofqual Regulated TEFL course (TQUK) – 100%
  • 120 hour Advanced TEFL course – 80%
  • 30 hour IELTS teacher preparation course – 80%
  • 30 hour TOEIC teacher preparation course – 80%
  • 30 hour Teaching Business English course – 80%
  • 30 hour Teaching Young Learners online course – 80%
  • 30 hour Teaching English Online course – 80%
  • 30 hour Teaching Advanced Grammar course – 80%
  • 10 hour Virtual Course – 100%

Virtual Teacher Studio

Changing the Date on your Virtual Teacher Studio

In the event that you are unable to attend or desire to change the date of your 10-hour virtual teaching practice course, we are pleased to accommodate your request under the following conditions:

  • At least 7 working days prior to your course date – reschedule free of charge. You can reschedule free of charge on one occasion for the next available course within the next four weeks.
  • Between 6 working days to 24 hours prior to your course date – In this case, a fee of €40 / $45 / £35 will be due for a course within the next 4 weeks.
  • Less than 24 hours prior to your course date – no change possible

Failure to provide notice and subsequent absence from your scheduled classroom session will require the purchase of the 10-hour classroom course once again at the current website price, contingent upon availability.

In the event that you are unable to attend your scheduled 10-hour virtual teaching practice course due to technical issues or internet connection problems on the part of the attendee, please be aware that an administrative fee of £35 / €40 / US$45 will be applicable to reschedule your class. Should you encounter any technical or internet-related challenges preventing your participation in the course, please notify us immediately by email to [email protected].

 

Flexible Date Booking Option

Should you have opted for the flexible booking option you will have  6 weeks from the date of your purchase to book onto a fixed class date. Should you not book your course date within 6 weeks you will have to purchase the 10-hour classroom course again at the current website price, subject to availability.

Course Expiration

Should your course expire, it will become deactivated and you will not be able to access your course. To reactive your online course, there is a charge for extending your study time depending on the length of time needed. During deactivation you will not lose any of your coursework, it will simply free whilst inactive.You can purchase an extension of your online course in the following options: 7 days ($15.00), 30 days ($38.00), 60 days ($53.00) and 90 days ($69.00).

For information regarding a study extension purchase, contact [email protected].

Failure to Pass

If you fail your end of module test, you have an unlimited amount of attempts to retake the tests.

Refunds, Deferrals and cancellations policy

Refund – Online TEFL Courses

If for any reason you decide to cancel the course you have purchased and are requesting a refund, you are entitled to a full refund within 14 days of buying directly on our site. Please note: Refunds issued under the 14-day cooling-off period are subject to an administration fee of USD/GPB/EUR/AUD/NZD/CAD 30/SA Rand520 if the value of the purchase is above USD/GPB/EUR/AUD/NZD/CAD 50/SA RAND 855, for any purchases below this value an administration fee of USD/GPB/EUR/AUD/NZD/CAD 10/SA RAND 170 applies. The only exception to the administration fee is the Anglo TEFL Scholarship, where a full refund will be issued. A refund under this policy is not applicable for your online course if you have  completed more than 2 modules of the course or if you are outside of the 14-day cooling period. This applies to all courses except our 180 hour Level 5 Ofqual Regulated TEFL course (Highfield), once you have submitted your assessment 1 on the 180 hour Level 5 Ofqual Regulated TEFL course you will not be entitled to a refund. 

Purchases made from REED.co.uk
Under this policy, you may cancel your purchase of the course within the period of 14 calendar days from the date on which the contract of purchase is concluded. This is called a “Cancellation Period”. Note that if you redeem your voucher during the Cancellation Period, you expressly request us to begin providing the course materials and you acknowledge that you lose your right to cancel the purchase of the course and get any refund for it.

You have 6 months to complete the course from the date of purchase – please note, this is not when you first log in to the course for the first time.

Refund – Internship programs

If for any reason you decide to not go ahead with the application for the internship you have purchased, you are entitled to a full refund of the fee paid within 14 working days of booking. Please note: Refunds issued under the 14-day cooling-off period are subject to an administration fee of USD/GPB/EUR/AUD/NZD/CAD 30.

If your application for the internship is submitted but gets rejected by the internship provider,  you will receive a full refund minus 50% of the full price of the Premier TEFL training course included. You will retain full access to this course.

If your application for the internship is officially accepted by our partners and the application process is started and you choose to cancel your place, no refund is available.

If your internship application does not reach us within 14 days after your booking is confirmed and you have not gotten in touch to let us know you will be submitting it later we are under no obligation to process your application further or offer a deferral to a later date or an alternative program.

Please note: For our semester internship program in Vietnam the following policies apply: If an applicant has submitted their application, has been accepted and the placement process has been started by our partners a fee of $300 USD / $300 CAD / £300 GBP / €300 EUR / $300 AUD / $300 NZD applies should an applicant want to defer to a different start date. A standard cancellation policy applies for this program, whereby no financial refund is available if an applicant withdraws outside of the 14-day cooling-off period or after acceptance to the program.

Refund - Hard Copy Certificates

If for any reason you decide to cancel the order for a hard copy or official Ofqual certificate you have purchased and are requesting a refund, you are entitled to a full refund within 14 days of buying directly on our site unless your certificate has been posted already. Please note: Refunds issued under the 14-day cooling-off period are subject to an administration fee of USD/GPB/EUR/AUD/NZD/CAD 10/SA RAND 170.

Deferring your internship placement

If an application has already been submitted to our partners and you choose to change the date or destination of their placement a deferral fee of US$ 150/GBP 125/EUR 140/AUD 215/CAD 200/NZD 235/SA RAND 2570 will be due to secure an alternative placement.

We can accommodate a deferral request 60 days prior to departure in most cases. However, if you have accepted a placement offer, and have received documentation to apply for your visa from our partners a deferral is not possible and a cancellation fee of 100% applies.

Paying the deferral fee will either allow you to defer to the next start date of the program you have booked or change to an alternative program and travel within 6 months of the time the request to defer was made. Please note: If you choose to defer to a placement with a higher purchase price you will also be required to cover the additional fees.

 

Covid-19 pandemic policy

Coronavirus – COVID-19

It is the policy of Premier TEFL to follow the correct procedure for the safety and wellbeing of students and teachers. Please note, in the case of a national or global emergency (within your home country or within the internship/job country) that this program may be canceled. This includes, but is not limited to, natural disasters (such as tsunamis), pandemics (such as COVID-19), and warfare.

Should the program be canceled, at no fault of the program providers, Premier TEFL is under no obligation to offer a refund. State of emergencies will be handled on a case-by-case basis. Options can include partial refunds or deferrals of the program and is at the discretion of Premier TEFL.

In any circumstance, it is up to the customer to contact Premier TEFL in regards to next steps following an emergency. Premier TEFL, in turn, will contact accepted applicants at the earliest convenience, in regards to any national or global emergencies that may hinder an upcoming program.

Due to the present uncertain times and constant changing school schedules globally, our in-country partners may ask the teacher to change the start date of the contract. The accepted applicant must take this under consideration, but is not obligated to oblige. This is also applicable to future unforeseen circumstances. A customer should not book a flight until they are an accepted applicant and receives a confirmed start date.

Premier TEFL will not be held responsible for flight change charges or canceled flights under any circumstances.

Should there be regulations in place to enter a country additional expenses may have to be paid by the customer. Theses costs may include:

  • A COVID-19 fit to fly certificate for a test within a certain time frame before departure.
  • Travel  insurance covering COVID-19.
  • Accommodation, meals, additional COVID-19 test for a 2 week quarantine after arrival.

Internships Terms & Conditions

Thailand Chiang Mai

General
Premier Education Partners Ltd acts as a referrer for the Thailand internship. When purchasing this internship, payment in full will be paid to Premier Education Partners Ltd. Thereon, complete organization of the Thailand internship will be handled by our internship provider. They have many years’ experience in organizing successful internships, and will be in contact with the applicant once full payment has been made. This is the beginning of the application process. When you purchase a Thailand internship, you are buying from Premier Education Partners Ltd, Enterprise Youghal, St. Mary’s College, Emmet Place, Youghal, Co. Cork, Republic of Ireland. The terms and conditions are an agreement between you, the applicant, Premier Education Partners Ltd, our internship provider and its partners in Thailand. It is important that you read and understand the terms to which you are agreeing when you accept a place on the Premier Education Partners Ltd Thailand internship. These terms apply to teachers who accept a teaching internship position through our internship provider.

Health & Safety
You fully assume all risks to person and property in connection with your participation in the Activity (a “Teaching Contract”), including, but not limited to, travel delays, property damage and loss, bodily injury, sickness, disease and death. You are in sufficient physical and mental health to participate in the Activity, and do not have any physical or mental conditions which could affect your ability to participate in the Activity. You have or shall have medical insurance coverage appropriate for your participation in the Activity. Premier Education Partners Ltd shall not provide any insurance for you in connection with your participation in the Activity.

Legal
You shall comply with all applicable laws of any jurisdiction in which you may travel, including drug laws, while participating in the Activity. If your participation in the Activity is at any time deemed detrimental to the Contracting Organization, as determined in the sole discretion of Premier Education Partners Ltd or the Contracting Organization, you may be terminated by the Contracting Organization without Premier Education Partners Ltd incurring any liability.You may incur liability to Premier Education Partners Ltd under this Agreement if you engage in illegal acts abroad, break a Teaching Contract with a Contracting Organization or enter into a Teaching Contract in bad faith.
You fully and forever INDEMNIFY, RELEASE, WAIVE AND DISCHARGE, and COVENANT NOT TO SUE, Premier Education Partners Ltd, its directors, officers, employees, agents, representatives, affiliates, sponsors, successors and assigns, from and for any and all demands, claims, actions, suits, damages, losses, liabilities, costs and expenses (including, but not limited to, court costs and solicitor’s fees), from any cause whatsoever (including, but not limited to, travel delays, property damage and loss, bodily injuries, sickness, disease and death), whether directly or indirectly arising in connection with your participation in the Premier Education Partners Ltd recruiting and placement process and the Activity, whether or not foreseeable or contributed to by the negligent acts or omissions of Premier Education Partners Ltd or others.
This Agreement constitutes the entire agreement, and supersedes any prior or contemporaneous agreements, understandings and negotiations, regarding this subject matter. This Agreement may not be amended by course of conduct or otherwise, and may not be assigned in whole or in part, except in writing duly executed by Premier Education Partners Ltd and you. 

Application: Use of Information

When you apply for an internship in Thailand, you authorise Premier Education Partners Ltd to collect personal information, such as name, username, email address, address, work history, academic history and other non-financial personal information to determine your eligibility to teach English abroad (the “Activity”).You authorise Premier Education Partners Ltd to use this information to present you to any potential school (the “Contracting Organization”) and to its preferred agent to attempt to obtain employment.
Your personal information shall be used solely for the purposes described above. Submission of personal information is wholly optional and can be removed from our records by request by emailing [email protected]

Use of feedback
Any feedback data, such as questions, comments, suggestions, or the like (collectively “Feedback”), shall be deemed to be non-confidential. Premier Education Partners Ltd shall have no obligation of any kind with respect to such feedback and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works from and distribute the feedback to others without limitation.

Feedback & Intellectual Property
Further, Premier Education Partners Ltd shall be free to use any ideas, concepts, know-how or techniques contained in such feedback for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products incorporating such Feedback.

Candidate Guarantee
Premier Education Partners Ltd, in its sole discretion, shall endeavour to help you obtain a contract to participate in the Activity (a “Teaching Contract”). If you receive an offer to participate in the Activity and you accept that offer, you are responsible and liable for obtaining a passport, immigration visa(s) and other personal documentation appropriate for participating in the Activity, as well as arranging or coordinating transportation and accommodations to your satisfaction, and paying all costs and expenses related to your participation in the Activity.While Premier Education Partners Ltd shall endeavour to provide a reasonable amount of support and assistance to you if you are employed as a result of Premier Education Partners Ltd, any Teaching Contract shall be solely between you and the Contracting Organization. The contract for the teaching role is through the school, and not Premier Education Partners Ltd.

Liability and Responsibility
Premier Education Partners Ltd is not responsible or liable for breach of a Teaching Contract by either party, nor for any situation, including school closure or bankruptcy of the Contracting Organization that results in a Teaching Contract not being fulfilled. If you are terminated for any reason by a Contracting Organization, it is not Premier Education Partners Ltd’s responsibility to rectify the situation or to find you alternative or interim employment.Premier Education Partners Ltd is not and shall not be responsible or liable for your transportation, accommodation or other services or products to be provided by the Contracting Organization or any other third party in connection with the Activity, and Premier Education Partners Ltd is not and shall not be liable for any other acts or omissions of such third parties.

Use of Additional Information
Premier Education Partners Ltd is not responsible or liable for breach of a Teaching Contract by either party, nor for any situation, including school closure or bankruptcy of the Contracting Organization that results in a Teaching Contract not being fulfilled. If you are terminated for any reason by a Contracting Organization, it is not Premier Education Partners Ltd’s responsibility to rectify the situation or to find you alternative or interim employment.

Suitability
Confirmation that you are eligible to enter into these terms.You confirm that you meet the following requirements:

  • Aged between 21 and 51 years old at time of travel
  • A native English speaker
  • A passport from Australia, Canada, Ireland, New Zealand, United Kingdom, or the United States
  • Bachelor’s degree
  • Ability to cope with challenges, good communication skills, cultural sensitivity
  • Have good health (applicants must submit complete a health check as part of the work permit process)
  • A clean police record

Responsibilities
Responsibilities of each partyPremier Education Partners Ltd provides:

  • Information regarding the Thailand internship
  • A telephone assessment with all applicants
  • A TEFL qualification where applicable
  • Liaison with the internship provider to progress the teaching internship application
  • General advice and guidance in preparation for living in Thailand
  • Internship provider provides:
    • Fully supported transfers
    • 4 weeks in hotel accommodation during classroom training
    • 4 weeks in-country TEFL training including observed teaching practices with real students
    • Welcome orientation
    • Monthly stipend
    • 30 Hour Teaching Young Learners Course
    • Visa support
    • Accommodation assistance
    • 24/7 In-country support throughout the duration of the internship,
    • Processing, accepting or rejecting your application. Please note; reasons for rejection cannot be given. Advising you, and issuing all necessary paperwork for your visa application (please note, the applicant pays for the visa and the cost will be reimbursed in the first month’s salary)
    • Liaising with its partner schools on all aspects of the internship, including but not limited to; contract, pay, terms and conditions, hours of work, holidays, start and end dates and any work-related issues during the internship such as performance management and behavior

Thailand Internship : Candidate
Candidate Responsibility
You, the successful applicant, are responsible for:

  • Completing all of our internship provider’s application forms and requests truthfully and accurately.
  • Obtaining your visa. Whilst our internship provider will assist in giving you advice about the correct visa for your travel, it is your responsibility to gain the correct visa for entry to Thailand and any related costs.
  • Ensuring you take with you to Thailand all necessary documentation as advised by the internship provider.
  • Arriving at the designated airport on the official internship arrival date. We suggest that you only book your flights once you have been fully accepted onto the programme and have applied for and received your visa. We also strongly recommend that you purchase a flexible flight ticket.
  • Obtaining relevant travel insurance for the duration of your stay in Thailand. It is important that you are covered for all relevant travel and medical issues (including repatriation to your home country) and working overseas. Any participant without suitable medical insurance may not be able to commence teaching and no compensation would be payable
  • Ensuring that you have a valid passport that will remain valid for the duration of your stay, and for 6 months following departure.
  • Ensuring that you have taken appropriate medical advice in respect to living and working in Thailand and that you have received all the appropriate inoculations and injections prior to travel.

Costs
You, the successful applicant, will be responsible for the following costs:

  • internship fee as agreed at the time of booking
  • visa application fee
  • outgoing and return flights
  • travel insurance
  • Any vaccines
  • all spending money during internship
  • any optional excursions arranged

Cancellation
If for any reason you are not satisfied with the internship you have purchased, you are entitled to a full refund of fee placed within 14 working days of booking (Distance Selling Act).
If your application onto the internship is rejected by the internship provider, then you will receive a full refund minus 50% of the Premier Education Partners Ltd training course included. You will retain full access to this course.
If your application onto the internship is officially accepted however you choose to cancel your place, no refund is available.
In the unlikely event that a visa application is refused, cancellation conditions will apply.
Please also note that you are required to complete TEFL training provided by Premier Education Partners Ltd prior to beginning your internship placement.
You are also required to comply with all deadlines for documentation to the internship provider’s team. Delays in either the TEFL course studying, or the production of necessary documentation may result in your internship application being void and no refund possible.

Responsibility
Recruitment decisions:
Our internship provider manages the application process. The final decision on whether to accept an application rests with the internship provider, and Premier Education Partners Ltd cannot influence or change the decision. The decision is final and our internship provider cannot challenge or insist on being given reasons for any rejection on your behalf.
Our internship provider uses partner schools that operate to the highest standards available locally and comply will all relevant Thai laws. Neither the partner schools, or our internship provider, will accept any liability to you arising from discrimination laws, health and safety practice or other matters between your internship country and your home country.
For example, please be aware that as well as your qualifications and general experience, employers in Thailand may take into account, appearance, strength of accent and medical history etc. when making a recruitment decision.

Paperwork
Correct paperwork:
All offers of acceptance onto the internship are reliant on the successful applicant being able to produce the correct paperwork prior to travel to Thailand, including but not limited to:

  • CV / resume
  • Highest available qualification certificate
  • Valid passport
  • Premier Education Partners Ltd course certificate or an alternative certificate from a recognised provider of at least 120 hours training
  • Police check
  • Evidence that you are fit and healthy to travel if requested i.e. doctor’s note/check
  • Failure to provide the correct documentation will mean that you may not be able to take part in the internship. Neither Premier Education Partners Ltd, our internship provider, or its Thailand partner schools will be responsible for any costs you may incur through delayed or non-production of the relevant certificates and documentation.

Thailand Internship : Trip Arrangements
Visa
All teachers on the internship will be required to obtain a visa before traveling or tourist visa on arrival where applicable. Our internship provider will help candidates to prepare the necessary visa documentation for the teaching internship. Neither Premier Education Partners Ltd, our internship provider or schools are responsible for any costs you incur as a result of you not being able to obtain the correct visa.

Trip cancellation
Neither Premier Education Partners Ltd or our internship provider will pay any compensation in the event that your internship is cancelled, curtailed or delayed or in any way changed as a result of circumstances that any party could not, even with all due care, foresee or avoid.
Such circumstances include, without limitation, war or threat of war, terrorist activity or threats of such activity, riots or civil disturbance, adverse weather conditions etc.
All participants on the internship are responsible for arranging adequate travel and medical insurance to cover this eventuality.

Your time in Thailand
Our internship provider and partner schools are responsible for providing your placement while you are in Thailand, and are responsible for all matters regarding to your teaching including (but not limited to):

  • Terms and conditions
  • Contract
  • Accommodation during orientation
  • Pay / allowance
  • Hours of work
  • Please note that the precise working conditions and term dates may vary between different schools and different regions in Thailand. All dates and holiday allowances are set by our internship provider/school.
    During your time in Thailand it is important to note you will be subject to Thai laws, and it is imperative that you comply with these laws. Premier Education Partners Ltd, our internship provider or schools do not take any liability should any applicant teacher choose to violate any Thai laws during their internship, and the internship may be terminated as the result of violation of Thai laws.
    The Thai partner schools reserve the right to terminate the internship of the participant should the participant violate any of the work rules and regulations as set by the school itself. In this case both the Thai partner schools, our internship provider and Premier Education Partners Ltd will have no responsibility for any costs incurred.
    The Thai partner schools are responsible for the accommodation provided during the applicant’s time in Thailand whilst teaching at the school. This accommodation will be basic but clean and in-keeping with standard accommodation in the area around the school.
    Our internship provider will provide support personnel in Thailand during the internship. This support is provided to assist you in getting the most out of your time in Thailand.

Placement Allocation
Our internship provider will do all it can to accommodate any location requests, although due to booking numbers, and a variety of different factors it is not always possible to place interns at their most desired location or to place interns together.

The internship teaching contract
The internship contract is between you and our internship provider.
You will be expected to dress and behave appropriately for work in accordance with the cultural norms in Vietnam, which may be very different from those in your home country. Our partner school will not be able to help you if your internship is terminated because you refuse to comply with your school’s expectations in relation to style of dress, hair or personal adornment.

Accuracy of Marketing Material
We believe that all statements made on the Premier Education Partners Ltd website and accompanying material supplied by our internship provider are factual and correct at the time they are made. Every reasonable effort has been made to describe the internship correctly. Premier Education Partners Ltd or our internship provider cannot be held responsible for any changes that become known or happen after the printing of any written materials. Nor can they accept liability for events outside their reasonable control. They will undertake to advise you of any material changes known prior to your departure, providing there is sufficient time to do so and they can contact you.

Change of Partner
Our internship provider reserves the right to change its preferred partner schools at any time. Any such change will be notified in writing to all future participants of the internship.

Thailand Internship: Legal
Your protection
When agreeing to these terms and conditions, both parties recognise that you are not an employee of Premier Education Partners Ltd or our internship provider.
Nothing in these conditions is intended to exclude or limit our liability to you for fraud or for death or personal injury caused by any act or omission by our internship provider or their employees acting at the time within the course of their internship.
Our internship provider cannot accept liability for any aspect of your internship contract.
Our internship provider excludes any liability we might otherwise have if any part of this contract is improperly performed due to your error or omissions in the information and personal details that you provided to us.
Our internship provider works hard to select in-country partners that operate to the highest local standards but will not accept any liability to you arising from a difference in regulation of employee protection, discrimination laws, health and safety practice or other matters between the destination country and your home country.
Our internship provider will use all reasonable skill and care in providing our services to you in accordance with these terms. We cannot be liable for what our employees, agents and partners do, or do not do or for any loss, damage, expense or other claim of any description that you suffer in connection with your internship.
Under no circumstances will Premier Education Partners Ltd, our internship provider or in-country schools be liable for any indirect, economic or consequential loss that you suffer. Please note in particular that we will not be responsible for loss of earning if your internship starts late, finishes sooner, is on different terms or otherwise differs from its description in your internship contract.

Complaints
If for any reason you are not satisfied with our service please in the first instance contact our internship provider’s in-country support team. If they are unable to resolve your issue please email [email protected] informing us of the issue. We will acknowledge your complaint within 5 working days and will aim to resolve the complaint within a maximum of 28 days.

Use of media
Use of photos and comments:
By agreeing to these terms and conditions you agree that we may use any photo(s)/image(s) we or someone on our behalf takes of you or any comments (written or verbal) you make during or in connection with your participation on the internship for our promotional/marketing purposes without obtaining your further specific permission or making any payment to you. Such use may include mentioning your name, age and town/city/area of residence.

Personal Data
For the purposes of the Data Protection Act, our internship provider is a data controller. They will use the personal data you provide for the purpose of processing your application and the provision of the services in this agreement. They will disclose your personal data to their in-country partners where you will be working. However, it is your responsibility to ensure that our internship provider and your school has all the necessary information required to protect your interests, such as medical information needed for the provision of medical treatment should you become ill or suffer an accident during your time overseas.
The countries our internship provider may need to transfer your personal data to may not afford the same level of protection to your personal data as your home country.
As any work that you do may involve work with children or vulnerable people, it may be necessary for you to produce a police clearance certificate (or similar background check). This may affect whether or not your application is accepted by our internship provider/school and what records they keep about you.
By agreeing to these terms and conditions, you acknowledge and agree that our internship provider may transfer, store and process your personal data and sensitive personal data as contemplated by this agreement interpretation in a dispute.
If any wording in this agreement for any reason is held by a court to be unfair, illegal or unreasonable, it will not bind you, and the court shall remove that wording from the agreement, and the rest of the agreement will still continue to bind our internship provider and you.
This agreement and any claim or dispute arising from or related to this agreement, will be governed by, and shall be construed in accordance with, Irish law and shall have exclusive jurisdiction over any claim arising out of it.
Acceptance of terms and conditions: By purchasing a Vietnam internship, it means you have read, understood and agree to the terms and conditions covering the internship and are fully aware that the internship contract in Vietnam will be with our internship provider. You understand that neither Premier Education Partners Ltd or our internship provider, nor any other company in its group will have any liability to me in respect of any breach or repudiation of the internship contract.

Vietnam

The general policy

follows these underlying points: If you have paid for your internship program with an installment plan please refer to Premier TEFL’s installment payment terms and conditions.

It shall be your own responsibility to ensure that any products, services or information available on or through this website meet our particular requirements. Should you enrol on an internship and you do not meet the requirements you will not be issued a full refund as this is your own responsibility before booking.

We recommend having your application form sent into us for review within 3 working days of your booking, the maximum timeframe for submitting the application is 10 working days. A Late application fee after 10 working days is subject to the initial cost of the program.

You are entitled to a full refund minus a €50 administration fee within 14-days of payment. If you have enrolled onto the TEFL course as included in internship packages, this cost is subject to the course terms and conditions.

Once your application has been submitted by you and sent by our recruitment team to our in-country partners, you are not entitled to a refund. This is true even within the 14-day period. This does not affect your consumer rights as use of services has now taken place. Once the applicant has passed the application submission process and has been invited for an interview with our in-country partners this will be considered a “withdrawal refund” should they not want to continue.

*If your application for the internship is submitted but gets rejected by the internship provider,you are entitled to our “rejection refund”, outlined in our terms and conditions. You will receive a full refund minus 50% of the full price of the TEFL training courses included in your package. You will retain full access to this course.This also depends on what grounds you were rejected for.

In the event of an “unforeseen circumstance”, refund requests will be managed on a caseby-case basis. Please note Premier TEFL’s is under no obligation to refund.

Deferrals to the next start date or an alternative placement will be subject to a €150 deferral fee. If you are outside of the 14 day money back guarantee, you have not yet sent through your application or had no interview with our partners and you do not wish to go ahead with your internship to a later start date then you are not entitled to a refund. In some cases, a free deferral can be given.

Note: From August 1st 2019, the above policies do not apply to Premier TEFL’s Vietnam internship program. The refund and cancellations policy for this program is as follows: if an applicant has submitted his/her application form within the 14-day cooling off period or in the case that an applicant has been declined from the internship program an application fee of $300 USD / $300 CAD / £300 GBP / €300 EUR / $300 AUD / $300 NZD applies. Standard cancellation policy applies for this program, whereby no financial refund is available if an applicant withdraws outside of the 14-day cooling off period or after acceptance to the program.

As of the 12th June 2021, the above conditions apply to all our Internship placements in Asia.

Premier TEFL cannot be held liable for any additional costs outside of the internship package. This includes flights, visas and documentation.

Definitions:

“Rejection Refund” – Partial refund: The total paid by the applicant minus 50% of the Full price of the TEFL course(s) included. If the course is not included and the applicant is part of the TEFL alumni, the refund will be investigated on a case by case basis.

“Withdrawal Refund” – No Refund available. A refund of €0.

“Unforeseen Circumstance” – Full or partial refund, depending on the circumstance. Unforeseen may include but not limited to severe weather conditions, warfare or pandemics. They DO NOT include a change in career, weddings or events or any circumstance similar. If you have been affected by a bereavement or a serious illness diagnosis of an immediate member of your family within your intended start date and you do not wish to travel, we may provide a refund upon application.

Immediate family members defined by Premier TEFL:

  • Spouse
  • Civil Partner
  • Children (including adopted/step children)
  • Parents (including step parents)
  • Brothers & Sisters (including step siblings)
  • Grandparents & Grandchildren

Covid/Global Pandemic Policy:

It is the policy of Premier TEFL to follow the correct procedure for the safety and wellbeing of students and teachers. Please note, in the case of a national or global emergency (within your home country or within the internship/job country) that this program may be canceled. This includes, but is not limited to, natural disasters (such as tsunamis), pandemics (such as COVID-19), and warfare.

Should the program be canceled, at no fault of the program providers, Premier TEFL is under no obligation to offer a refund. State of emergencies will be handled on a case-by-case basis. Options can include partial refunds or deferrals of the program and is at the discretion of Premier TEFL.

In any circumstance, it is up to the customer to contact Premier TEFL in regards to next steps following an emergency. Premier TEFL, in turn, will contact accepted applicants at the earliest convenience, in regards to any national or global emergencies that may hinder an upcoming program.

In the event of uncertain times and changing school schedules globally, our in-country partners may ask the teacher to change the start date of the contract. The accepted applicant must take this under consideration, but is not obligated to oblige. This is also applicable to future unforeseen circumstances. A customer should not book a flight until they are an accepted applicant and receive a confirmed start date.

Premier TEFL will not be held responsible for flight change charges or canceled flights under any circumstances.

Should there be regulations in place to enter a country additional expenses may have to be paid by the customer.

Theses costs may include:

A COVID-19 fit to fly certificate for a test within a certain time frame before departure. Travel insurance covering COVID-19.

Accommodation, meals, additional COVID-19 test for a possible quarantine after arrival.

General

Premier TEFL acts as a referrer for the Vietnam internship. When purchasing this internship, payment in full will be paid to Premier TEFL. Thereon, complete organization of the Vietnam internship will be handled by our internship provider. They have many years of experience in organizing successful internships, and will be in contact with the applicant once full payment has been made. This is the beginning of the application process. When you purchase a Vietnam internship, you are buying from Premier Education Partners Ltd, Enterprise Youghal, St. Mary’s College, Emmet Place, Youghal, Co. Cork, Republic of Ireland.  The terms and conditions are an agreement between you, the applicant, Premier TEFL, our internship provider and its partners in Vietnam. It is important that you read and understand the terms to which you are agreeing when you accept a place on Premier TEFL Vietnam internship. These terms apply to teachers who accept a teaching internship position through our internship provider.

Health & Safety

You fully assume all risks to person and property in connection with your participation in the Activity (a “Teaching Contract”), including, but not limited to, travel delays, property damage and loss, bodily injury, sickness, disease and death. You are in sufficient physical and mental health to participate in the Activity, and do not have any physical or mental conditions which could affect your ability to participate in the Activity. You have or shall have medical insurance coverage appropriate for your participation in the Activity. Premier TEFL shall not provide any insurance for you in connection with your participation in the Activity. Legal You shall comply with all applicable laws of any jurisdiction in which you may travel, including drug laws, while participating in the Activity. If your participation in the Activity is at any time deemed detrimental to the Contracting Organization, as determined in the sole discretion of Premier TEFL or the Contracting Organization, you may be terminated by the Contracting Organization without Premier TEFL incurring any liability.

You may incur liability to Premier TEFL under this Agreement if you engage in illegal acts abroad, break a Teaching Contract with a Contracting Organization or enter into a Teaching Contract in bad faith.

You fully and forever INDEMNIFY, RELEASE, WAIVE AND DISCHARGE, and COVENANT NOT TO SUE, Premier TEFL, its directors, officers, employees, agents, representatives, affiliates, sponsors, successors and assigns, from and for any and all demands, claims, actions, suits, damages, losses, liabilities, costs and expenses (including, but not limited to, court costs and solicitor’s fees), from any cause whatsoever (including, but not limited to, travel delays, property damage and loss, bodily injuries, sickness, disease and death), whether directly or indirectly arising in connection with your participation in Premier TEFL recruiting and placement process and the Activity, whether or not foreseeable or contributed to by the negligent acts or omissions of Premier TEFL or others.

This Agreement constitutes the entire agreement, and supersedes any prior or contemporaneous agreements, understandings and negotiations, regarding this subject matter. This Agreement may not be amended by course of conduct or otherwise, and may not be assigned in whole or in part, except in writing duly executed by Premier TEFL and you.

Application: Use of Information

When you apply for an internship in Vietnam, you authorize Premier TEFL to collect personal information, such as name, username, email address, address, work history, academic history and other non-financial personal information to determine your eligibility to teach English abroad (the “Activity”).

You authorize Premier TEFL to use this information to present you to any potential school (the “Contracting Organization”) and to its preferred agent to attempt to obtain employment.

Your personal information shall be used solely for the purposes described above. Submission of personal information is wholly optional and can be removed from our records by request by emailing [email protected]

Use of Feedback

Any feedback data, such as questions, comments, suggestions, or the like (collectively “Feedback”), shall be deemed to be non-confidential. Premier TEFL shall have no obligation of any kind with respect to such feedback and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works from and distribute the feedback to others without limitation.

Feedback & Intellectual Property

Further, Premier TEFL shall be free to use any ideas, concepts, know-how or techniques contained in such feedback for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products incorporating such Feedback.

Candidate Guarantee

Premier TEFL, in its sole discretion, shall endeavor to help you obtain a contract to participate in the Activity (a “Teaching Contract”). If you receive an offer to participate in the Activity and you accept that offer, you are responsible and liable for obtaining a passport, immigration visa(s) and other personal documentation appropriate for participating in the Activity, as well as arranging or coordinating transportation and accommodations to your satisfaction, and paying all costs and expenses related to your participation in the Activity.

While Premier TEFL shall endeavor to provide a reasonable amount of support and assistance to you if you are employed as a result of Premier TEFL, any Teaching Contract shall be solely between you and the Contracting Organization. The contract for the teaching role is through the school, and not Premier TEFL.

Liability and Responsibility

Premier TEFL is not responsible or liable for breach of a Teaching Contract by either party, nor for any situation, including school closure or bankruptcy of the Contracting Organization that results in a Teaching Contract not being fulfilled. If you are terminated for any reason by a Contracting Organization, it is not Premier TEFL’s responsibility to rectify the situation or to find you alternative or interim employment.

Premier TEFL is not and shall not be responsible or liable for your transportation, accommodation or other services or products to be provided by the Contracting Organization or any other third party in connection with the Activity, and Premier TEFL is not and shall not be liable for any other acts or omissions of such third parties.

Use of Additional Information

Premier TEFL is not responsible or liable for breach of a Teaching Contract by either party, nor for any situation, including school closure or bankruptcy of the Contracting Organization that results in a Teaching Contract not being fulfilled. If you are terminated for any reason by a Contracting Organization, it is not Premier TEFL’s responsibility to rectify the situation or to find you alternative or interim employment.

Suitability

Confirmation that you are eligible to enter into these terms.

You confirm that you meet the following requirements:

  • Aged between 20 and 50 years old at time of travel
  • A native English speaker
  • A passport from Australia, Canada, Ireland, New Zealand, United Kingdom, or the United States •
  • Undergraduate degree holder
  • Minimum 120-hour TEFL certificate (included in the program training)
  • Appropriate personal qualities (maturity, flexibility etc.)
  • Enthusiastic and flexible on placement location and school
  • Ability to cope with challenges, good communication skills, cultural sensitivity
  • A range of hobbies and interests
  • Have good mental and physical health (applicants must submit complete a health check as part of the work permit process)
  • A clean police record

Responsibilities

Responsibilities of each party

Premier TEFL provides:

  • Information regarding the Vietnam internship
  • A telephone assessment with all applicants
  • Screening applications and providing feedback where applicable • Interview preparation prior to first meeting with our in country partners
  • Minimum 120-hour TEFL course
  • Liaison with the internship provider to progress the teaching internship application
  • General advice in preparation for living in Vietnam

Internship provider provides:

  • Transfer from official arrival airports on the specified dates
  • Orientation on arrival
  • Accommodation assistance
  • Monthly living allowance
  • In-country support throughout the duration of the internship, via the internship provider
  • Processing, accepting or rejecting your application. Please note; reasons for rejection cannot be given.
  • Advising you, and issuing all necessary paperwork for your visa application (please note, the applicant pays for the visa)
  • Liaising with its partner schools on all aspects of the internship, including but not limited to; contract, pay, terms and conditions, hours of work, holidays, start and end dates and any work-related issues during the internship such as performance management and behavior

Vietnam Internship: Candidate

Candidate Responsibility

You, the successful applicant, are responsible for:

Completing all of our internship provider’s application forms and requests truthfully and accurately.

Obtaining your Visa

Whilst our internship provider will assist in giving you advice about the correct visa for your travel, it is your responsibility to gain the correct visa for entry to Vietnam and any related costs.

Ensuring you take with you to Vietnam all necessary documentation as advised by the internship provider.

Arriving at the designated airport on the official internship arrival date. We suggest that you only book your flights once you have been fully accepted onto the programme and have applied for and received your visa. We also strongly recommend that you purchase a flexible flight ticket.

Obtaining relevant travel insurance for the duration of your stay in Vietnam. It is important that you are covered for all relevant travel and medical issues (including repatriation to your home country) and working overseas. Any participant without suitable medical insurance may not be able to commence teaching and no compensation would be payable.

Ensuring that you have a valid passport that will remain valid for the duration of your stay, and for 6 months following departure.

Ensuring that you have taken appropriate medical advice in respect to living and working in Vietnam and that you have received all the appropriate inoculations and injections prior to travel.

As a teacher of English, I understand the importance of giving students an accurate model of written English (using limited technology) and confirm that I am able to do so. I understand that if I am not able to do this it could result in a school terminating my contract.

As a teacher of English, I understand the importance of giving students a clear model of spoken English and confirm that I am able to do so. I understand that if I am not able to do this it could result in a school terminating my contract.

Costs

  • You, the successful applicant, will be responsible for the following costs:
  • Internship fee as agreed at the time of booking
  • Visa application fee
  • Outgoing and return flights
  • Travel insurance
  • Any vaccines
  • All spending money during internship
  • Any optional excursions arranged
  • Cancellation

Please also note that you are required to complete TEFL training provided by Premier TEFL prior to beginning your internship placement.

You are also required to comply with all deadlines for documentation to the internship provider’s team. Delays in either the TEFL course studying, or the production of necessary documentation may result in your internship application being void and no refund possible.

Responsibility

Recruitment decisions:

Our internship provider manages the application process. The final decision on whether to accept an application rests with the internship provider, and Premier TEFL cannot influence or change the decision. The decision is final and our internship provider cannot challenge or insist on being given reasons for any rejection on your behalf.

Our internship provider uses partner schools that operate to the highest standards available locally and comply with all relevant Vietnamese laws. Neither the partner schools, or our internship provider, will accept any liability to you arising from discrimination laws, health and safety practice or other matters between your internship country and your home country.

For example, please be aware that as well as your qualifications and general experience, employers in Vietnam may take into account, appearance, strength of accent and medical history etc. when making a recruitment decision.

Paperwork

Correct paperwork:

All offers of acceptance onto the internship are reliant on the successful applicant being able to produce the correct paperwork prior to travel to Vietnam, including but not limited to:

  • CV / resume
  • Highest available qualification certificate
  • Valid passport
  • Premier TEFL course certificate or an alternative TEFL certificate from a recognised provider of at least 120 hours training
  • Police check
  • Evidence that you are fit and healthy to travel if requested i.e. doctor’s note/check

Failure to provide the correct documentation will mean that you may not be able to take part in the internship. Neither Premier TEFL, our internship provider, or its Vietnam partner schools will be responsible for any costs you may incur through delayed or non-production of the relevant certificates and documentation.

Vietnam Internship: Trip Arrangements

Visa

All teachers on the internship will be required to obtain a visa before traveling. Our internship provider will help candidates to prepare the necessary visa documentation for the teaching internship. They will send candidates an invitation letter from the school along with an official contract.

Our internship provider is responsible for the provision of all paperwork regarding your application for a visa prior to travel. Neither Premier TEFL, our internship provider or schools are responsible for any costs you incur as a result of you not being able to obtain the correct visa.

Trip cancellation

Neither Premier TEFL nor our internship provider will pay any compensation in the event that your internship is canceled, curtailed or delayed or in any way changed as a result of circumstances that any party could not, even with all due care, foresee or avoid.

Such circumstances include, without limitation, war or threat of war, terrorist activity or threats of such activity, riots or civil disturbance, adverse weather conditions, pandemics etc.

All participants on the internship are responsible for arranging adequate travel and medical insurance to cover this eventuality.

Your time in Vietnam

Our internship provider and partner schools are responsible for providing your placement while you are in Vietnam, and are responsible for all matters regarding to your teaching including (but not limited to):

  • Terms and conditions
  • Contract
  • Accommodation
  • Pay / allowance
  • Hours of work

Please note that the precise working conditions and term dates may vary between different schools and different regions in Vietnam. All dates and holiday allowances are set by our internship provider/school.

During your time in Vietnam it is important to note you will be subject to Vietnamese laws, and it is imperative that you comply with these laws. Premier TEFL, our internship provider or schools do not take any liability should any applicant teacher choose to violate any Vietnamese laws during their internship, and the internship may be terminated as the result of violation of Vietnamese laws.

The Vietnamese partner schools reserve the right to terminate the internship of the participant should the participant violate any of the work rules and regulations as set by the school itself. In this case both the Vietnamese partner schools, our internship provider and Premier TEFL will have no responsibility for any costs incurred. The Vietnamese partner schools are responsible for the accommodation provided during the applicant’s time in Vietnam whilst teaching at the school. This accommodation will be basic but clean and in-keeping with standard accommodation in the area around the school.

Our internship provider will provide support personnel in Vietnam during the internship. This support is provided to assist you in getting the most out of your time in Vietnam.

Placement Allocation

Our internship provider will do all it can to accommodate any location requests, although due to booking numbers, and a variety of different factors it is not always possible to place interns at their most desired location or to place interns together.

The internship teaching contract

The internship contract is between you and our internship provider.

You will be expected to dress and behave appropriately for work in accordance with the cultural norms in Vietnam, which may be very different from those in your home country. Our partner school will not be able to help you if your internship is terminated because you refuse to comply with your school’s expectations in relation to style of dress, hair or personal adornment.

Accuracy of Marketing Material

We believe that all statements made on Premier TEFL website and accompanying material supplied by our internship provider are factual and correct at the time they are made. Every reasonable effort has been made to describe the internship correctly. Premier TEFL or our internship provider cannot be held responsible for any changes that become known or happen after the printing of any written materials. Nor can they accept liability for events outside their reasonable control. They will undertake to advise you of any material changes known prior to your departure, providing there is sufficient time to do so and they can contact you.

Change of Partner

Our internship provider reserves the right to change its preferred partner schools at any time. Any such change will be notified in writing to all future participants of the internship.

Vietnam Internship: Legal

Your protection

When agreeing to these terms and conditions, both parties recognise that you are not an employee of Premier TEFL or our internship provider.

Nothing in these conditions is intended to exclude or limit our liability to you for fraud or for death or personal injury caused by any act or omission by our internship provider or their employees acting at the time within the course of their internship.

Our internship provider cannot accept liability for any aspect of your internship contract.

Our internship provider excludes any liability we might otherwise have if any part of this contract is improperly performed due to your error or omissions in the information and personal details that you provided to us.

Our internship provider works hard to select in-country partners that operate to the highest local standards but will not accept any liability to you arising from a difference in regulation of employee protection, discrimination laws, health and safety practice or other matters between the destination country and your home country. Our internship provider will use all reasonable skill and care in providing our services to you in accordance with these terms. We cannot be liable for what our employees, agents and partners do, or do not do or for any loss, damage, expense or other claim of any description that you suffer in connection with your internship.

Under no circumstances will Premier TEFL, our internship provider or in-country schools be liable for any indirect, economic or consequential loss that you suffer. Please note in particular that we will not be responsible for loss of earnings if your internship starts late, finishes sooner, is on different terms or otherwise differs from its description in your internship contract.

Complaints

If for any reason you are not satisfied with our service please in the first instance contact our internship provider’s in-country support team. If they are unable to resolve your issue please email [email protected] informing us of the issue. We will acknowledge your complaint within 5 working days and will aim to resolve the complaint within a maximum of 28 days.

Use of media

Use of photos and comments:

By agreeing to these terms and conditions you agree that we may use any photo(s)/ image(s) we or someone on our behalf takes of you or any comments (written or verbal) you make during or in connection with your participation on the internship for our promotional/marketing purposes without obtaining your further specific permission or making any payment to you. Such use may include mentioning your name, age and town/ city/area of residence.

Personal Data

For the purposes of the Data Protection Act, our internship provider is a data controller. They will use the personal data you provide for the purpose of processing your application and the provision of the services in this agreement. They will disclose your personal data to their in-country partners where you will be working. However, it is your responsibility to ensure that our internship provider and your school has all the necessary information required to protect your interests, such as medical information needed for the provision of medical treatment should you become ill or suffer an accident during your time overseas.

The countries our internship provider may need to transfer your personal data to may not afford the same level of protection to your personal data as your home country.

As any work that you do may involve work with children or vulnerable people, it may be necessary for you to produce a police clearance certificate (or similar background check). This may affect whether or not your application is accepted by our internship provider/ school and what records they keep about you.

By agreeing to these terms and conditions, you acknowledge and agree that our internship provider may transfer, store and process your personal data and sensitive personal data as contemplated by this agreement interpretation in a dispute.

If any wording in this agreement for any reason is held by a court to be unfair, illegal or unreasonable, it will not bind you, and the court shall remove that wording from the agreement, and the rest of the agreement will still continue to bind our internship provider and you.

This agreement and any claim or dispute arising from or related to this agreement, will be governed by, and shall be construed in accordance with, Irish law and shall have exclusive jurisdiction over any claim arising out of it.

Acceptance of terms and conditions: By purchasing a Vietnam internship, it means you have read, understood and agree to the terms and conditions covering the internship and are fully aware that the internship contract in Vietnam will be with our internship provider. You understand that neither Premier TEFL or our internship provider, nor any other company in its group will have any liability to me in respect of any breach or repudiation of the internship contract

Anglo-TEFL & Premier TEFL

Organizers of the Anglo-TEFL Scholarship

Premier TEFL – the only provider of online courses

Enterprise Youghal, St. Mary’s College,
Emmet Place, Youghal, Co. Cork,
Republic of Ireland

Angloville – the only provider of a real-life teaching practice (language immersion programs). Term Angloville whenever used in this contract covers:

  1. Organisers of the language courses for the local participants:
    • Angloville Sp. z o. o. SK POLAND
    • Angloville Kft. HUNGARY
    • Angloville S.R.L. ROMANIA
    • Angloville Česká republika a Slovensko, spol. s r.o.
  2. Foundation ‘Development without Borders’ [Polish: Fundacja ‘Rozwój Bez Granic’]- the legal entity inside Angloville responsible for providing volunteer opportunities with Angloville and organizing volunteers’ stay on the programmes.

General

Premier TEFL and Angloville have partnered to create the Anglo-TEFL Scholarship. When purchasing this Scholarship, payment in full will be paid to Premier TEFL. Thereon, complete organization of the practical element of this Scholarship (real-life teaching experience) will be handled by Angloville. Angloville has many years’ experience in organizing successful placements. The application process begins once full payment has been made. After that the Angloville representative will be in contact with you within 5 days. When you purchase the Anglo-TEFL Scholarship, you are buying from Premier TEFL, Enterprise Youghal, St. Mary’s College, Emmet Place, Youghal, Co. Cork, Republic of Ireland. The terms and conditions are an agreement between you, the applicant, Premier TEFL, Angloville and its partners and organisations working on their behalf. It is important that you read and understand the terms to which you are agreeing when you accept a place on the Anglo-TEFL Scholarship. This agreement is valid from the 1st of November 2016.

Health & Safety

You fully assume all risks to person and property in connection with your participation in the Activity (a “Teaching Contract”), including, but not limited to, travel delays, property damage and loss, bodily injury, sickness, disease and death. You are in sufficient physical and mental health to participate in the Activity, and do not have any physical or mental conditions which could affect your ability to participate in the Activity. You have or shall have medical insurance coverage appropriate for your participation in the Activity. Premier TEFL and Angloville shall not provide any insurance for you in connection with your participation in the Activity. If you become unwell during your participation in the Activity, the Angloville representatives will do their best to ensure that you receive the appropriate medical attention in line with your travel insurance. We stress that Angloville does not cover any of the medical expenses before, during or after the programmes you participate in.

Legal

You shall comply with all applicable laws of any jurisdiction in which you may travel, including drug laws, while participating in the Activity. If your participation in the Activity is at any time deemed detrimental to Angloville, as determined in the sole discretion of Premier TEFL and Angloville, it may be terminated by Angloville without Premier TEFL and Angloville incurring any liability.You may incur liability to Premier TEFL under this Agreement if you engage in illegal acts abroad, break Contract with Angloville or enter into a Contract in bad faith.
You fully and forever INDEMNIFY, RELEASE, WAIVE AND DISCHARGE, and COVENANT NOT TO SUE, Premier TEFL and Angloville, their directors, officers, employees, agents, representatives, affiliates, sponsors, successors and assigns, from and for any and all demands, claims, actions, suits, damages, losses, liabilities, costs and expenses (including, but not limited to, court costs and solicitor’s fees), from any cause whatsoever (including, but not limited to, travel delays, property damage and loss, bodily injuries, sickness, disease and death), whether directly or indirectly arising in connection with your participation in the Premier TEFL recruiting and placement process and the Activity, whether or not foreseeable or contributed to by the negligent acts or omissions of Premier TEFL, Angloville or others.
This Agreement constitutes the entire agreement, and supersedes any prior or contemporaneous agreements, understandings and negotiations, regarding this subject matter. This Agreement may not be amended by course of conduct or otherwise, and may not be assigned in whole or in part, except in writing duly executed by Premier TEFL, Angloville and you. This agreement is valid from the 1st of November 2016.

Use of Information

Premier TEFL and Angloville have set out these terms and conditions to clarify the relationship between you, the website visitor, Premier TEFL and Angloville. Under no circumstances will we share your information to third parties (unless it is an application to a school/agent), and we will take all necessary precautions to ensure that this information stays within Premier TEFL and Angloville.

Application: Use of Information

When you apply for a position, you authorize Premier TEFL and Angloville to collect personal information, such as name, username, email address, address, work history, academic history and other non-financial personal information to determine your eligibility to teach English abroad (the “Activity”). You authorize Premier TEFL and Angloville to use this information to present you to any potential school (the “Contracting Organization”) and to its preferred agent to attempt to obtain employment. Your personal information shall be used solely for the purposes described above. Submission of personal information is wholly optional and can be removed from our records by request by emailing Premier TEFL at [email protected] and Angloville at [email protected]

Use of Additional Information

Resumes, covering letters, or pictures sent to Premier TEFL shall be kept private and shall only be used to present you to any potential Contracting Organizations parties.Resumes or/and covering letters sent to Angloville shall be kept private and shall only be used to present you to any potential Contracting Organizations parties. Pictures sent to Angloville or pictures taken during your participation in the Activity can be used by Angloville for the promotional and marketing activities.

Candidate Guarantee

Premier TEFL, in its sole discretion, shall endeavour to help you obtain a contract to participate in the Activity (”Anglo-TEFL Scholarship”). If you receive an offer to participate in the Activity and you accept that offer, you are responsible and liable for obtaining a passport, immigration visa(s) (if necessary) and other personal documentation appropriate for participating in the Activity, as well as arranging or coordinating transportation and accommodations to your satisfaction (when not provided), and paying all costs and expenses related to your participation in the Activity.

Liability and Responsibility

Premier TEFL is not responsible or liable for breach of Contract by either party, nor for any situation, including school closure or bankruptcy of the Contracting Organization that results in the Anglo-TEL Scholarship not being fulfilled. If you are terminated for any reason by Angloville, it is not Premier TEFL’s responsibility to rectify the situation or to find you alternative teaching practice. Premier TEFL is not and shall not be responsible or liable for your transportation, accommodation or other services or products to be provided by Angloville or any other third party in connection with the Activity, and Premier TEFL is not and shall not be liable for any other acts or omissions of such third parties. Angloville is not and shall not be responsible or liable for your online TEFL course, your certificates or other online components or products provided by Premier TEFL or any other third party in connection with the TEFL course, and Angloville is not and shall not be liable for any other acts or omissions of such third parties.

Use of Feedback

Any feedback data, such as questions, comments, suggestions, or the like (collectively “Feedback”), shall be deemed to be non-confidential. Premier TEFL and Angloville shall have no obligation of any kind with respect to such feedback and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works from and distribute the feedback to others without limitation.

Suitability

Confirmation that you are eligible to enter into these terms. You confirm that you meet the following requirements:

  • Aged 18+ for junior programs and aged 21+ for adult programs
  • A native English speaker
  • A passport from Australia, Canada, Ireland, New Zealand, United Kingdom, or the United States
  • Have completed High School
  • Appropriate personal qualities (maturity, flexibility etc.)
  • Ability to cope with challenges, good communication skills, cultural sensitivity
  • A range of hobbies and interests
  • Have good health
  • Have no diagnosed mental condition
  • A clean police record
  • Have a story to tell; we will ask you to tell us a little more about yourself via an application form
  • Have an interest in meeting new people and learning about new cultures
  • Be ready to complete the required Angloville teaching practice programs in different locations across Central and Eastern Europe

Responsibilities

Responsibilities of each party Premier TEFL provides:

  • Information regarding the Anglo-TEFL Scholarship
  • 120 hour Advanced TEFL course where applicable
  • Liaison with the internship provider (Angloville ) to progress the teaching internship application
  • General advice and guidance for Scholarship preparation
  • Certification upon completion of Scholarship
  • The refundable component of the fee for qualified applicants

Angloville provides:

  • Information regarding the Anglo-TEFL Scholarship and Angloville programs
  • 70, 140 or 210 hours of real-life teaching experience (depending on which package you will choose)
  • Processing, accepting or rejecting your application. Please note; reasons for rejection may or may not be given.
  • Orientation on arrival
  • Accommodation in high standard hotels during Angloville programs
  • Full board during Angloville programs (three meals a day at the hotel restaurant)
  • Free transport to and from the high standard hotel in the countryside
  • An opportunity to travel and learn about the cultures of Poland, Hungary, Romania, Czech Republic and Slovakia
  • Complimentary tours of some of Central and Eastern Europe’s most fascinating cities, such as Budapest, Prague, Warsaw, Bucharest, Wroclaw and Krakow (depending on the starting point of your particular program)
  • In-country support throughout the duration of the program
  • Advising you, and issuing all necessary paperwork for your visa application (please note, the applicant pays for the visa, if applicable)
  • A diploma from Angloville
  • An amazing experience with a chance to improve your CV and launch your career teaching English

During your stay at the Angloville programs in Eastern Europe you will be hosted by the Foundation ‘Rozwój Bez Granic’ [Development without Borders]. The Foundation is the legal entity inside Angloville responsible for providing volunteer opportunities with Angloville.

Fundacja ‘Rozwój Bez Granic’ [Foundation ‘Development without Borders’]

Ul. Edwarda Heila 9/52
30-654 Kraków
Poland

Teaching Practice Dates

Angloville will do their utmost to make sure that your preferred dates and locations for teaching practice are achieved. However, in a very small number of cases it may be necessary to change a placement from your preferred selection and we reserve the right to do so. It’s only recommended that you make your travel arrangements following official confirmation that your placement selection has been confirmed. Angloville and Premier TEFL will not be held responsible for any costs in travel amendments for bookings made prior to placement confirmation.

Anglo-TEFL Scholarship: Candidate

Candidate Responsibility:

You, the successful applicant, are responsible for:

  • Completing all of application forms and requests truthfully and accurately.
  • Obtaining your visa (if applicable). Whilst Angloville assist in giving you advice about the correct visa for your travel, it is your responsibility to gain the correct visa for entry to whichever country your program takes place in and any related costs.
  • Ensuring you take with you to Eastern Europe all necessary documentation as advised by Angloville.
  • Arriving at the designated base city and meeting point on the official arrival date. We suggest that you only book your flights once you have been fully accepted onto the program and have applied for and received your visa (if applicable). We also strongly recommend that you purchase a flexible flight ticket.
  • Obtaining relevant travel insurance for the duration of your stay in Eastern Europe. It is important that you are covered for all relevant travel and medical issues (including repatriation to your home country). Any participant without suitable medical insurance may not be able to commence teaching and no compensation would be payable
  • Ensuring that you have a valid passport that will remain valid for the duration of your stay, and for 6 months following departure.
  • Ensuring that you have taken appropriate medical advice and that you have received all the appropriate inoculations and injections prior to travel.
  • Completing TEFL training provided by Premier TEFL within 6 months from the date of application (not from the date of the first logging in).
  • Requesting your Anglo-TEFL Scholarship refund (if applicable to your program package) within 21 days of fully completing your TEFL training and teaching practice.

Behaviour
During your time at Angloville you must follow a professional code of conduct. If during any point in your live teaching practice at Angloville it is deemed that your behavior is inappropriate, you will be asked to leave and your TEFL training account access will cease. You will bear the cost of any accommodation, travel or trip curtailment in such an event.

Costs

You, the successful applicant, will be responsible for the following costs:

  • Anglo-TEFL Scholarship booking fee
  • Visa application fee (if applicable)
  • Outgoing and return flights
  • Any travel between programs
  • Travel insurance
  • Any vaccines
  • All spending money during internship
  • Any optional excursions arranged

Cancellation & Refunds

Applications prior to 1st November 2016

A refundable deposit of £50 is required to complete your application for the Anglo-TEFL Scholarship, this must be paid for prior in full at time of applying – a £10.00 administration fee is applicable during your recruitment process.

Three-week program package. For applications from 1st November 2016

A refundable deposit of £65 is required to complete your application for the Anglo-TEFL Scholarship if you choose the three week program package, this must be paid for prior in full at time of applying – a £15.00 administration fee is applicable during your recruitment process. Candidates are responsible for claiming the £50 refundable element within 21 days of completing* the full Scholarship, after 21 days no refund is possible.
*The Anglo-TEFL Scholarship is completed and you can claim your deposit back when:

  1. You attended and completed successfully all Angloville programs you were scheduled for
  2. You completed the online component of the Scholarship: your online TEFL course

Please note, you need to complete both parts: Angloville programs AND online TEFL course

Two week program package. Applications from 1st November 2016

The Anglo-TEFL two week program can be booked for a fee of £99. There is no refundable element to these duration options.

One week program package. Applications from 1st November 2016

The Anglo-TEFL one week program can be booked for a fee of £189. There is no refundable element to these duration options.

Other situations:

  1. If for any reason you are not satisfied with the Anglo-TEFL Scholarship you have purchased, and you have not started any component of the Scholarship, you are entitled to a full refund of fee placed within 14 working days of booking (Distance Selling Act).
  2. If your application onto the program is rejected by Angloville, then you will receive a full refund. Access to your TEFL training course will be terminated. It is your responsibility to check if you meet the Scholarship requirements.
  3. If your application onto the Scholarship is officially accepted and you are enrolled in the Angloville programs, however you choose to cancel your place, no refund is available.
  4. In the unlikely event that a visa application is refused, refund is still available.
  5. You are also required to comply with all deadlines for documentation to the Angloville team. Delays in either the TEFL course studying, or the production of necessary documentation may result in your program application being void and no refund is possible.
  6. If you choose to apply for the Anglo-TEFL Scholarship while you are volunteering on the Angloville program, you can apply only for the three-week package. You must choose two additional programs. Only then, will the Angloville team count your current program towards your Anglo-TEFL Scholarship and you must to apply join the Scholarship BEFORE the completion of your current week. Contact [email protected] notify us you are a late application.
      Application Guide
    • You are currently at Angloville and have no additional weeks booked. Apply at www.anglo-tefl.com for the two week program costing £99. Our team will refund you £34 on the following Wednesday. Your current week will count and you’ll be compliant with the three week Scholarship program. Your total participation cost is £65.
    • You are currently at Angloville and have one additional week booked. Apply at www.anglo-tefl.com for the one week program costing £189. Our team will refund you £124 on the following Wednesday. Your current week will count, plus your pre-scheduled one and you’ll be compliant with the three week Scholarship program. Your total participation cost is £65.
  7. If you choose to apply for the Anglo-TEFL Scholarship after you finish/complete any of Angloville program/s you can apply for one-week, two-week or three-week package, but your past program/s will not be counted towards your Anglo-TEFL Scholarship.

Responsibility

Recruitment decisions:

Angloville manages the application process. The final decision on whether to accept an application rests with the Angloville team, and Premier TEFL cannot influence or change the decision. The decision is final. Angloville operates to the highest standards available locally and comply will all relevant laws of any jurisdiction in which you may travel: Poland, Hungary, Czech Republic, Slovakia, Romania and other destinations available with Angloville.

Paperwork

Correct paperwork:

All offers of acceptance onto the Anglo-TEFL Scholarship are reliant on the successful applicant being able to produce the correct paperwork prior to travel to Eastern Europe, including but not limited to:

  • CV / resume / application form
  • Valid passport from Australia, Canada, Ireland, New Zealand, United Kingdom, or the United States
  • Your statement that you agree with Angloville Legal Notes (appendix no 1 and no 2)
  • Angloville Personal Questionnaire for the Foundation (appendix no 3)
  • Angloville Volunteering Agreement for the Foundation (appendix no 4)

By accepting Terms and Conditions of the Anglo-TEFL Scholarship, please be advised that you agreed to all statements included in the above documents: Legal Notes (appendix no 1 and no 2), Volunteering Agreement (appendix no 3) and Personal Questionnaire (appendix no 4). Failure to provide the correct documentation will mean that you may not be able to take part in the Scholarship. Neither Premier TEFL or Angloville will be responsible for any costs you may incur through delayed or non-production of the relevant certificates and documentation.

Anglo-TEFL Scholarships: Trip Arrangements

Visa

Angloville will help candidates with visa information, to understand whether they need to obtain one or not. Neither Premier TEFL or Angloville are responsible for any costs you incur as a result of you not being able to obtain the correct visa (if applicable).

Trip cancellation

Neither Premier TEFL or Angloville will pay any compensation in the event that your internship is cancelled, curtailed or delayed or in any way changed as a result of circumstances that any party could not, even with all due care, foresee or avoid. Such circumstances include, without limitation, war or threat of war, terrorist activity or threats of such activity, riots or civil disturbance, adverse weather conditions etc.

All participants on the Anglo-TEFL Scholarship are responsible for arranging adequate travel and medical insurance to cover this eventuality.

Your time in Central Europe

Angloville is responsible for providing your placement while you are in Eastern Europe, and are responsible for all matters regarding to your teaching including (but not limited to):

  • Terms and conditions
  • Contract
  • Accommodation
  • Hours of work

Please note that the precise working conditions and term dates may vary between different locations and different regions in Eastern Europe. All dates are set by our Angloville partner. During your time in Eastern Europe it is important to note you will be subject to local laws, and it is imperative that you comply with these laws. Premier TEFL nor Angloville take any liability should any applicant teacher choose to violate any local laws during their placement, and the placement may be terminated as the result of violation of such laws.

Angloville reserves the right to terminate the placement of the participant should the participant violate any of the work rules and regulations as set by the program itself. In this case both the Angloville and Premier TEFL will have no responsibility for any costs incurred.

Angloville is responsible for the accommodation provided during the applicant’s time in Eastern Europe whilst on the program. This hotel accommodation will be of a quality local standard.

The Anglo-TEFL Scholarship contract

The contract is between you and Angloville.

You will be expected to dress and behave appropriately for work in accordance with the cultural norms in Eastern Europe, which may be very different from those in your home country. Premier TEFL will not be able to help you if your placement is terminated because you refuse to comply with expectations in relation to style of dress, hair or personal adornment.

Accuracy of Marketing Material

We believe that all statements made on the Premier TEFL website and accompanying material supplied by Angloville are factual and correct at the time they are made. Every reasonable effort has been made to describe the program correctly. Premier TEFL or Angloville cannot be held responsible for any changes that become known or happen after the printing of any written materials. Nor can they accept liability for events outside their reasonable control. They will undertake to advise you of any material changes known prior to your departure, providing there is sufficient time to do so and they can contact you. Anglo-TEFL Scholarship: Legal

Complaints

If for any reason you are not satisfied with your online TEFL course or any other online component provided by Premier TEFL please contact Premier TEFL team at [email protected]. If for any reason you are not satisfied with real-life teaching practice organized by Angloville please contact Angloville’s in-country support team at [email protected].

Premier TEFL and Angloville will acknowledge your complaint within 5 working days and will aim to resolve the complaint within a maximum of 28 days.

Use of media

Use of photos and comments:

By agreeing to these terms and conditions you agree that we may use any photo(s)/image(s) we or someone on our behalf takes of you or any comments (written or verbal) you make during or in connection with your participation on the internship for our promotional/marketing purposes without obtaining your further specific permission or making any payment to you. Such use may include mentioning your name, age and town/city/area of residence.

Personal Data

For the purposes of the Data Protection Act, Premier TEFL and Angloville are data controllers. As any work that you do may involve work with children or vulnerable people, it may be necessary for you to produce a police clearance certificate (or similar background check). This may affect whether or not your application is accepted by Angloville and what records they keep about you.

By agreeing to these terms and conditions, you acknowledge and agree that Angloville may transfer, store and process your personal data and sensitive personal data as contemplated by this agreement interpretation in a dispute.

This agreement and any claim or dispute arising from or related to this agreement, will be governed by, and shall be construed in accordance with Irish law and shall have exclusive jurisdiction over any claim arising out of it.

Acceptance of terms and conditions:

By purchasing an Anglo-TEFL Scholarship, it means you have read, understood and agree to the terms and conditions covering the internship and are fully aware that the contract in Eastern Europe will be with Angloville. You understand that neither Premier TEFL or Angloville, nor any other company in its group will have any liability to you in respect of any breach or repudiation of the contract.

Business pro experience

General

Premier TEFL and Angloville have partnered to create the BusinessPRO Experience. When purchasing this program, payment in full will be paid to Premier TEFL. Thereon, complete organization of the practical element of this program will be handled by our partner. They have many years’ experience in organizing successful placements, and will be in contact with the applicant once full payment has been made. This is the beginning of the application process. When you purchase the BusinessPRO Experience, you are buying from Premier TEFL, Enterprise Youghal, St. Mary’s College, Emmet Place, Youghal, Co. Cork, Republic of Ireland. The terms and conditions are an agreement between you, the applicant, Premier TEFL, our internship provider and its partners in Poland. It is important that you read and understand the terms to which you are agreeing when you accept a place on the BusinessPRO Experience.

Health & Safety

You fully assume all risks to person and property in connection with your participation in the Activity (a “Teaching Contract”), including, but not limited to, travel delays, property damage and loss, bodily injury, sickness, disease and death. You are in sufficient physical and mental health to participate in the Activity, and do not have any physical or mental conditions which could affect your ability to participate in the Activity. You have or shall have medical insurance coverage appropriate for your participation in the Activity. Premier TEFL shall not provide any insurance for you in connection with your participation in the Activity.

Legal

You shall comply with all applicable laws of any jurisdiction in which you may travel, including drug laws, while participating in the Activity. If your participation in the Activity is at any time deemed detrimental to the Contracting Organization, as determined in the sole discretion of Premier TEFL or Angloville, you may be terminated by Angloville without Premier TEFL incurring any liability.You may incur liability to Premier TEFL under this Agreement if you engage in illegal acts abroad, break Contract with Angloville or enter into a Contract in bad faith.You fully and forever INDEMNIFY, RELEASE, WAIVE AND DISCHARGE, and COVENANT NOT TO SUE, Premier TEFL, its directors, officers, employees, agents, representatives, affiliates, sponsors, successors and assigns, from and for any and all demands, claims, actions, suits, damages, losses, liabilities, costs and expenses (including, but not limited to, court costs and solicitor’s fees), from any cause whatsoever (including, but not limited to, travel delays, property damage and loss, bodily injuries, sickness, disease and death), whether directly or indirectly arising in connection with your participation in the Premier TEFL recruiting and placement process and the Activity, whether or not foreseeable or contributed to by the negligent acts or omissions of Premier TEFL or others.

This Agreement constitutes the entire agreement, and supersedes any prior or contemporaneous agreements, understandings and negotiations, regarding this subject matter. This Agreement may not be amended by course of conduct or otherwise, and may not be assigned in whole or in part, except in writing duly executed by Premier TEFL and you.

Use of Information

We at Premier TEFL have set out these terms and conditions to clarify the relationship between you, the website visitor, and Premier TEFL.

Under no circumstances will we share your information to third parties (unless it is an application to a school/agent), and we will take all necessary precautions to ensure that this information stays within Premier TEFL.

Application: Use of Information

When you apply for a position, you authorise Premier TEFL to collect personal information, such as name, username, email address, address, work history, academic history and other non-financial personal information to determine your eligibility to teach English abroad (the “Activity”).

You authorise Premier TEFL to use this information to present you to any potential school (the “Contracting Organization”) and to its preferred agent to attempt to obtain employment.

Your personal information shall be used solely for the purposes described above. Submission of personal information is wholly optional and can be removed from our records by request by emailing [email protected]

Use of Additional Information

Resumes, covering letters, or pictures sent to Premier TEFL shall be kept private and shall only be used to present you to any potential Contracting Organizations parties.

Candidate Guarantee

Premier TEFL, in its sole discretion, shall endeavour to help you obtain a contract to participate in the Activity (a “Teaching Contract”). If you receive an offer to participate in the Activity and you accept that offer, you are responsible and liable for obtaining a passport, immigration visa(s) and other personal documentation appropriate for participating in the Activity, as well as arranging or coordinating transportation and accommodations to your satisfaction (when not provided), and paying all costs and expenses related to your participation in the Activity.

Liability and Responsibility

Premier TEFL is not responsible or liable for breach of Contract by either party, nor for any situation, including school closure or bankruptcy of Angloville that results in a Contract not being fulfilled. If you are terminated for any reason by Angloville, it is not Premier TEFL’s responsibility to rectify the situation or to find you alternative teaching practice.Premier TEFL is not and shall not be responsible or liable for your transportation, accommodation or other services or products to be provided by Angloville or any other third party in connection with the Activity, and Premier TEFL is not and shall not be liable for any other acts or omissions of such third parties.

Use of feedback

Any feedback data, such as questions, comments, suggestions, or the like (collectively “Feedback”), shall be deemed to be non-confidential. Premier TEFL shall have no obligation of any kind with respect to such feedback and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works from and distribute the feedback to others without limitation.

Suitability

Confirmation that you are eligible to enter into these terms.You confirm that you meet the following requirements:

  • Aged 21+ at time of travel
  • A native English speaker
  • A passport from Australia, Canada, Ireland, New Zealand, United Kingdom, or the United States
  • A business background is an advantage
  • TESOL/TEFL certificate (included in the program training)
  • Appropriate personal qualities (maturity, flexibility etc.)
  • Ability to cope with challenges, good communication skills, cultural sensitivity
  • A range of hobbies and interests
  • Have good health
  • A clean police record
  • Have a story to tell; we will ask you to tell us a little more about yourself via an application form
  • Have an interest in meeting new people and learning about new cultures

Responsibilities

Responsibilities of each partyPremier TEFL provides:

  • Information regarding the BusinessPRO Experience
  • 150 hour Advanced TEFL course where applicable
  • Liaison with Angloville regarding the application
  • General advice and guidance for program preparation
  • Certification upon completion of program

Program provider provides:

  • Telephone interview with applicants
  • Transfer from official arrival airports on the specified dates
  • Orientation on arrival
  • Hotel accommodation
  • In-country support throughout the duration of the program
  • Processing, accepting or rejecting your application. Please note; reasons for rejection cannot be given.
  • Advising you, and issuing all necessary paperwork for your visa application (please note, the applicant pays for the visa, if applicable)
  • Operations in relation to program delivery

Teaching Practice Dates

Angloville will do their utmost to make sure that your preferred dates and locations for teaching practice are achieved. However, in a very small number of cases it may be necessary to change a placement from your preferred selection and we reserve the right to do so. It’s only recommended that you make your travel arrangements following official confirmation that your placement selection has been confirmed. We will not be held responsible for any costs in travel amendments for bookings made prior to placement confirmation.

Business Pro Experience: Candidate

Candidate Responsibility

You, the successful applicant, are responsible for:

  • Completing all of our Partner’s application forms and requests truthfully and accurately.
  • Obtaining your visa (if applicable). Whilst our partner will assist in giving you advice about the correct visa for your travel, it is your responsibility to gain the correct visa for entry to whichever country your program takes place in and any related costs.
  • Ensuring you take with you to Eastern Europe all necessary documentation as advised by Angloville.
  • Arriving at the designated airport on the official arrival date. We suggest that you only book your flights once you have been fully accepted onto the programme and have applied for and received your visa (if applicable). We also strongly recommend that you purchase a flexible flight ticket.
  • Obtaining relevant travel insurance for the duration of your stay in Eastern Europe. It is important that you are covered for all relevant travel and medical issues (including repatriation to your home country). Any participant without suitable medical insurance may not be able to commence teaching and no compensation would be payable
  • Ensuring that you have a valid passport that will remain valid for the duration of your stay, and for 6 months following departure.
  • Ensuring that you have taken appropriate medical advice and that you have received all the appropriate inoculations and injections prior to travel.

Costs

You, the successful applicant, will be responsible for the following costs:

  • BusinessPRO Experience booking fee
  • visa application fee (if applicable)
  • outgoing and return flights
  • Any travel between programs
  • travel insurance
  • Any vaccines
  • all spending money during internship
  • any optional excursions arranged

Cancellation

If for any reason you are not satisfied with the BusinessPRO Experience you have purchased, you are entitled to a full refund of fee placed within 14 working days of booking (Distance Selling Act).

If your application onto the program is rejected by the internship provider, then you will receive a refund of any fee paid, minus 50% of the value of the TEFL course included. You will retain full access to your TEFL training course.

If your application onto the program is officially accepted however you choose to cancel your place, no refund is available.

In the unlikely event that a visa application is refused, cancellation conditions will apply.

Please also note that you are required to complete TEFL training provided by Premier TEFL prior to beginning your placement.

You are also required to comply with all deadlines for documentation to the program provider’s team. Delays in either the TEFL course studying, or the production of necessary documentation may result in your program application being void and no refund possible.

Responsibility

Recruitment decisions:

Angloville manages the application process. The final decision on whether to accept an application rests with the Angloville team, and Premier TEFL cannot influence or change the decision. The decision is final.

Angloville operates to the highest standards available locally and comply will all relevant Polish laws.

Paperwork

Correct paperwork:

All offers of acceptance onto the program are reliant on the successful applicant being able to produce the correct paperwork prior to travel to Eastern Europe, including but not limited to:

  • CV / resume
  • Highest available qualification certificate
  • Valid passport
  • Police check
  • Evidence that you are fit and healthy to travel if requested i.e. doctor’s note/check

Failure to provide the correct documentation will mean that you may not be able to take part in the program. Neither Premier TEFL or Angloville will be responsible for any costs you may incur through delayed or non-production of the relevant certificates and documentation.

Business Pro Experience : Trip Arrangements

Visa

Angloville will help candidates with visa information, to understand whether they need to obtain one or not.Neither Premier TEFL or Angloville are responsible for any costs you incur as a result of you not being able to obtain the correct visa (if applicable).

Trip cancellation

Neither Premier TEFL or Angloville will pay any compensation in the event that your internship is cancelled, curtailed or delayed or in any way changed as a result of circumstances that any party could not, even with all due care, foresee or avoid.

Such circumstances include, without limitation, war or threat of war, terrorist activity or threats of such activity, riots or civil disturbance, adverse weather conditions etc.

All participants on the BusinessPRO Experience are responsible for arranging adequate travel and medical insurance to cover this eventuality.

Your time in Eastern Europe

Angloville is responsible for providing your placement while you are in Eastern Europe, and are responsible for all matters regarding to your teaching including (but not limited to):

  • Terms and conditions
  • Contract
  • Accommodation
  • Hours of work

Please note that the precise working conditions and term dates may vary between different locations and different regions in Eastern Europe. All dates are set by our Angloville.

During your time in Eastern Europe it is important to note you will be subject to local laws, and it is imperative that you comply with these laws. Premier TEFL nor Angloville take any liability should any applicant teacher choose to violate any local laws during their placement, and the placement may be terminated as the result of violation of such laws.

Angloville reserves the right to terminate the placement of the participant should the participant violate any of the work rules and regulations as set by the program itself. In this case both the Angloville and Premier TEFL will have no responsibility for any costs incurred.

Angloville is responsible for the accommodation provided during the applicant’s time in Eastern Europe whilst on the program. This hotel accommodation will be of a quality local standard.

The BusinessPRO Experience Contract

The contract is between you and Angloville.

You will be expected to dress and behave appropriately for work in accordance with the cultural norms in Eastern Europe, which may be very different from those in your home country. Premier TEFL will not be able to help you if your placement is terminated because you refuse to comply with expectations in relation to style of dress, hair or personal adornment.

Accuracy of Marketing Material

We believe that all statements made on the Premier TEFL website and accompanying material supplied by Angloville are factual and correct at the time they are made. Every reasonable effort has been made to describe the program correctly. Premier TEFL or Angloville cannot be held responsible for any changes that become known or happen after the printing of any written materials. Nor can they accept liability for events outside their reasonable control. They will undertake to advise you of any material changes known prior to your departure, providing there is sufficient time to do so and they can contact you.

Business Pro Experience: Legal

Your protection

When agreeing to these terms and conditions, both parties recognise that you are not an employee of Premier TEFL or Angloville.Nothing in these conditions is intended to exclude or limit our liability to you for fraud or for death or personal injury caused by any act or omission by Angloville or their employees acting at the time within the course of their program.

Angloville excludes any liability we might otherwise have if any part of this contract is improperly performed due to your error or omissions in the information and personal details that you provided to us.

Under no circumstances will Premier TEFL, or Angloville be liable for any indirect, economic or consequential loss that you suffer. Please note in particular that we will not be responsible for loss of earning if your program starts late, finishes sooner, is on different terms or otherwise differs from its description in your contract.

Complaints

If for any reason you are not satisfied with our service please in the first instance contact our Angloville’s in-country support team. If they are unable to resolve your issue please email [email protected] informing us of the issue. We will acknowledge your complaint within 5 working days and will aim to resolve the complaint within a maximum of 28 days.

Use of media

Use of photos and comments:

By agreeing to these terms and conditions you agree that we may use any photo(s)/image(s) we or someone on our behalf takes of you or any comments (written or verbal) you make during or in connection with your participation on the internship for our promotional/marketing purposes without obtaining your further specific permission or making any payment to you. Such use may include mentioning your name, age and town/city/area of residence.

Personal Data

For the purposes of the Data Protection Act, Premier TEFL and Angloville are data controllers.

As any work that you do may involve work with children or vulnerable people, it may be necessary for you to produce a police clearance certificate (or similar background check). This may affect whether or not your application is accepted by Angloville and what records they keep about you.

By agreeing to these terms and conditions, you acknowledge and agree that Angloville may transfer, store and process your personal data and sensitive personal data as contemplated by this agreement interpretation in a dispute.

This agreement and any claim or dispute arising from or related to this agreement, will be governed by, and shall be construed in accordance with Irish law and shall have exclusive jurisdiction over any claim arising out of it.

Acceptance of terms and conditions: By purchasing a BusinessPRO Experience, it means you have read, understood and agree to the terms and conditions covering the internship and are fully aware that the contract in Eastern Europe will be with Angloville. You understand that neither Premier TEFL or Angloville, nor any other company in its group will have any liability to me in respect of any breach or repudiation of the contract.

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